Pre-order deposits secure your item inventory and are non-refundable. Orders will be shipped after full payment. Abandoned orders will forfeit the deposit. 

Combined shipping is available. In-stock and pre-order items ship separately by default. Contact us to combine your orders and ship all items together once fully stocked. 

Import duties, taxes and clearance fees are the buyer’s responsibility. We do not cover destination customs fees or return shipping for rejected packages. 

Please provide unboxing video and damage photos within 48 hours after delivery. We offer replacement, partial or full refund after verification. No claims will be accepted without valid evidence. 

We provide standard international shipping (10–25 business days). Express shipping is available for faster delivery at an extra cost. 

Shipping cost will be calculated at checkout, depends on item weight and destination country. 

You may modify or cancel your order only before it enters processing. Please contact us immediately after purchase. 

We accept PayPal and major credit cards. 

Once dispatched, the tracking number will be sent to your email. You can track it on our website or the carrier’s official site. 

Yes, international shipping is available. Delivery times and rates vary based on your location and selected shipping method. 

Please email sales@knightfiguretoys.com.